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No enquiry waits for an owner.

Forms, replies and bookings land in Peakley's own lead management with their history. One person picks each up, with a time to answer, and your CRM gets every enquiry.

Enquiries · live Illustrative
New0
Accepted0
Contacted0
Conversation0

Every enquiry gets an owner, a time to answer and a next step.

What you get.

  • One owner per enquiry: Assigned straight away, to the person you choose for it.
  • Response times you set: A reminder before the time runs out, and a colleague told if it does.
  • The history comes along: Campaign, pages read and company, before the first call.
  • Won, lost and why: Every outcome recorded with a reason, so marketing learns what works.
  • Connected to your CRM: Every enquiry goes into the CRM your sales team already uses, and the stage comes back. We test the connection on yours before go-live.
  • What happened before the enquiry: The company's visits of the last 90 days on the enquiry: which pages, how often, from which campaign.
  • Won or lost in one click: From the e-mail itself, with the value or the reason, and a check-in after 30, 60 and 90 days.
Enquiry · Northwind LogisticsIllustrative
Sanne answers by 11:00
Reminder at 10:30, then to Lisa
Owner set
1 h 48 min left
Stage
New → Accepted → Contacted → Won or lost
Sent to your CRM
Where your sales team already works

When nobody reacts, Peakley does.

  1. Before the time runs out The owner gets a reminder while there is still time to answer.
  2. When it runs out The owner hears again, and the enquiry shows as late.
  3. A colleague is told Someone who can step in hears which enquiry waits, and for how long.
  4. Never left lying Still unanswered? It comes back to our team and goes to someone who will pick it up.

Replies to your outreach count too: one worth answering that waits two days brings a reminder. Response times follow your working hours, and you set them.

Agree your response times

Lead management of our own.
Your CRM stays where it is.

Peakley holds every enquiry from the moment it comes in until it is won or lost, and connects to the CRM your sales team already uses, both ways. We test that connection on your CRM before go-live.

  1. HubSpot Every enquiry as a contact and a deal with its source; the deal stage comes back to Peakley. Tested on your account before go-live.
  2. Salesforce Every enquiry as a Lead with the Peakley fields; the status and the opportunity come back.
  3. Microsoft Dynamics 365 Every enquiry as a Lead in your environment; the status reason comes back. Tested on your environment before go-live.
  4. Any other CRM A signed webhook both ways, so your CRM gets every enquiry and sends every stage back.
  5. No CRM yet Then Peakley's lead management is your pipeline: owner, stage, next step and the outcome with its reason.

Built for the people
who do the work.

Your sales team answers, our team runs the rest. Peakley shows each of them what matters, the moment it happens.

Sanne answers within the hourEvery enquiry arrives with its campaign, company and pages read.
Our team writes the outreachSequences from your own mailbox and LinkedIn, replies read for you.
Other parts of the platform

Every enquiry, answered.

Talk to our team